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Dell Driver Feed - Driver Duplication On \\SDA\drivers_postinstall

Hello,


Any idea why my \\SDA\drivers_postinstall\windows\10\x64\any\dell folder would have so many duplicate driver folders? Below is an example of folder 0a21, but most of the other folders had duplication as well. 


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The SDA Dashboard said I had 165 GB of drivers but when I checked the size of \\SDA\drivers_postinstall\windows\10\x64\any\dell it was over 650 GB. I only had 32 Dell models in the Dell Driver feed marked as installed. I uninstalled all 32 packages from the Dell Driver feed and the \\SDA\drivers_postinstall\windows\10\x64\any\dell folder went down to 0 bytes and the SDA Dashboard reports 0.00 GB for drivers. 


I noticed when I was imaging that some devices had an a large amount of drivers to install which is what triggered my investigation. 


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Answers (2)

Answer Summary:
Posted by: TheAustinDave 1 year ago
Third Degree Brown Belt
0

The folder path is now based upon the mother board ID of the model, some of them have multiple mother boards and can use the same ones so there would be hyperlinks created to match them (point them) to the driver set needed.

as to why there are so many sub-folders being created perhaps it was a permissions issue out of the firewall or some other issue. Would access that model through the Library| Driver Feed path and uninstall that model. Once it shows as uninstalled then go back and re-install and see if it does the same thing.


Posted by: ChorreraTownTech 1 year ago
Yellow Belt
0

Hi, It sounds like something got corrupted on your SDA server, so I would try this:

-From the SDA console side, login using "netdiag" as user and password (see this as reference: https://support.quest.com/kace-systems-deployment-appliance/kb/4345294/netdiag-commands-explained)

-On the following screen type the command ‘apply_templates’ hit enter then the command ‘set_permissions’ hit enter

-Once those commands ran, reboot the server

-After the reboot, uninstall one of the affected packages from the Driver feed and then download it again

-Then go to settings>appliance maintenance> hit 'recache all drivers' and see if the problem persists. 

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